Sometimes, you might encounter issues when uploading a 3D asset file, even though we support the file type. This often happens due to the lack of standardization in the industry. Files may not be properly associated with their corresponding textures or materials, leading to incomplete or faulty uploads.

<aside> 💡 Solution: To minimize these issues, we recommend packaging all related files (e.g., 3D mesh, textures, materials) into a single ZIP file before uploading. This method resolves around 90% of the problems and ensures a smoother upload process.

</aside>

Still running into issues? Contact Us Now! We’re here to help you!

Go Back to How to Upload 3D Assets to Agora World